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FAQs

  • What can I expect from counselling with Kindred?

I work from Person-centered (Humanistic), Trauma Informed, and Existential Integrative approaches. This means that I integrate other modalities, whilst never losing sight of the core principles of Existential and Humanistic Practice. Put simply, my counselling process is about meeting your needs as we work towards the goals you establish. However, we do not lose sight of the sometimes difficult facts of being human as we negotiate life through what at times feels like a chaotic world. When working in this way, we face reality head on, making real and long-term changes.

  • What modalities do you integrate?

I have trained in several modalities of counselling/Psychotherapy.

These are:

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  • Strengths Based Practice

  • Logotherapy

  • Motivational Interviewing

  • Cognitive Behavior Therapy

  • Mindfulness Based (MBSR, MBCT)

  • Person Centered Therapy

  • Range of Response to Loss Model

  • Dialectical Behavior Therapy.

 

The modality I use will depend on your specific needs and preferences, and I encourage you to inquire further with any questions regarding how we can work together.

  • Does Kindred have a cancellation policy?

Please give as much notice as possible if you need to reschedule or cancel your appointment. 24 hours notice (one business day) is required to reschedule or cancel your appointment without incurring fees. For any appointments rescheduled or cancelled with less than 24 hours notice (one business day), a $60 cancellation fee will be charged. For any missed appointments, your usual fee will be charged. Please note that any cancellation or missed appointment fees are not claimable via private insurance providers.

  • Does Kindred offer face to face sessions?

I recognise that visiting a counsellor’s office does not suit everyone, so in response I am offering online and telehealth counselling, as well as home visits. There is also the capacity to connect for counselling in a safe public space where confidentiality and privacy can be maintained, such as a park. Face to face counselling from my office is also expected to resume in August. Please note that home visits require an initial safety screening which we will be conducted over the phone prior to attendance.

  • Can I contact after hours?

You are welcome to email and message at any time, however Kindred Services is not a crisis service, so we are unable to take calls outside of the stated Business Hours. Should you require immediate support, please contact emergency services or 24-hour counselling services:

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Ambulance, Fire, or Police: 000

Lifeline: 13 11 14

Mensline Australia: 1300 78 99 78

Suicide Callback Service: 1300 659 467

Kids Helpline: 1800 55 1800

1800RESPECT: 1800 737 732

  • Is counselling confidential?

All Kindred Services are Private, Confidential and Respectful. I am bound by PACFA's code of Ethics, meaning, no details will be shared outside of our sessions, unless you would like this to be part of your treatment plan (eg; sharing pertinent details to be shared with your GP). As a client, however, you are privy to discuss details outside of our sessions.

  • Do I need a referral?

No, you can contact at any time to book an appointment. Once you have booked, I will make follow up contact with further details and a few basic forms to complete.

  • Do you offer Medicare/insurance rebates?

Counselling and psychotherapy currently cannot be claimed under Medicare. However, health fund rebates can be claimed for my services if you have a policy with the following insurers:

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  • Bupa

  • Medibank

  • AHM

  • Police Health Fund 

  • Saint Luke's

  • Phoenix Health

  • Emergency health Services

  • Grand United

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Please note that payment for consultation will be required upfront. An invoice will then be provided, which you can use to claim your entitlement directly through your insurance provider.

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